Chyma

FREE Offer for Medical Practices

Improved Information Flow | Optimised Communication | Enhanced Patient Experience

Medical Practices

Latest Success Stories

Chyma teamed up with Kildare Road and South Steyne Medical Centres to help them capture all patient calls, streamline communication between patients, doctors, and admin staff, empower employees to work remotely, and more – all during the covid-19 pandemic. Watch the video to find out how we helped them transform their operations and create a much better overall patient experience.

Exclusive Offer: Medical Practice Call Management Solution

How will this FREE consultation offer help you?

Asset 3@2x

 Never Miss A Call
We will evaluate your entire call volume and consult on the best practices.
Asset 1@2x-1

 Reduce Cost to Serve
We will review and report on your current call system effectiveness to decrease patient wait times and optimise the booking process.
Asset 4@2x

 Reduce Patient Wait Times
We will review the design of the current call flows (e.g. IVR) and recommend options for better engagement.
Asset 2@2x

 Get Your Report – NO STRINGS ATTACHED
Our experts will provide tailored recommendations and guidance on optimisations that could be achieved to improve patient experience, increase call answer rates, shorten wait times, and enhance staff experience.
Streamlining communications & improving patient experience

Read the case study to learn more about how Chyma helps Sydney medical practices address key challenges during the covid-19 pandemic and beyond.

Our Clients

Clients Logo

Don't Lose Revenue Because Of Missed Patient Calls

Don’t Lose Revenue Because Of Missed Patient Calls

*Assumes missing out on 10 appointments per day on average

All-In-One Communication And Collaboration Solution For Medical Practices

Simplified Management

Simplified Management

Stay on top of your phone system and easily make changes or updates without having to engage experts.

Transparent costs & flat rates

Transparent Costs & Flat Rates

With all your call minutes included in your package, you avoid extra costs and always know exactly how much you will pay every month.

Streamlined Telehealth

Streamlined
Telehealth

Leverage a secure environment for hosting telehealth consults to keep both your patients and staff safe and sound.

Secure calling & recording

Secure Calling & Recording

Protect patient confidentiality and office communications thanks to encryption for all inbound and outbound calls and take advantage of unlimited call recording.

Plus easier scheduling, call diverting & rerouting, and more!

Chyma can help your medical practice:

Asset 1@2x Reduce human hours on the phone during lockdowns and beyond

Asset 1@2x Improve patient management and care

Asset 1@2x Empower your staff to work remotely from any location

Asset 1@2x Reduce labour costs and other operational expenses by 80%

Asset 1@2x Prevent over- and understaffing

Asset 1@2x Avoid losing revenue from missed appointment calls

“The GoTo telephone solution delivered by Chyma has enabled us to manage the significant increase in call volumes we have experienced since the most recent COVID outbreak. These calls are predominantly related to patient requests for information around COVID testing and vaccination. Chyma’s solution has also enabled our staff to continue to manage calls from their homes in the case that they have been required to isolate.” 

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Peter Rushton, CEO, Kildare Rd Medical Centre/South Steyne Medical Centre

Ready to take advantage of all the benefits?

© 2021 Chyma PTY LTD